FREQUENTLY ASKED QUESTIONS

A shave plan is the easiest way to have fresh blades delivered to your door. There is no red tape, no annual commitments, and no hidden extras.

First, you pick the Venus razor that’s best for you and your skin. Then, you can customize your order by choosing any add-ons and selecting how often you want to receive blade refills. You can change your plan or cancel at any time. To get started, click here.

The shave plan is easy to join, manage and cancel at any time. Log in and select “Account” to modify your shave plan.

Your package usually arrives within 4-7 business days of when you place your order. You can track all shipments on your account page. Log in to your account and select “my orders” from the “my account” drop-down menu to check your order status or make changes.

Once your order ships, you will receive a shipping confirmation email that will include any tracking information. Recurring shipments are determined by the frequency you selected when creating your shave plan.

To determine how often you should change your razor blade cartridges, use the helpful chart below.

If you shave: Consider Changing blades:
Daily Every 1 to 2 weeks
Every other day Every 2 to 3 weeks
Once a week Every 4 to 6 weeks

Don’t worry! To change your password, click here to go through the password reset process. Still need help? Reach out to us and our team will be at your service.